My FW2000e is “Waiting for Connection” on the Inseego Mobile app

Reason: The registration request is still being processed.

Solution: Restart the device. This allows the device to check in and process the registration request.

Reason: You entered an incorrect password for the device or changed the Admin password before Inseego Connect fully processed the registration request.

Solution: From the Inseego Mobile app or Inseego Connect, delete the device from the Device List and add it again using the current Admin password. If you have already logged into the device’s Admin web UI and changed the Admin password, use the new password. If you have not changed the Admin password, the default is “Fast5G!”.

Restart the device. This allows the device to check in and process the registration request.

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