Diagnostics tab

This tab displays detailed information used solely for troubleshooting or technical support.


Mobile Number (MDN): The phone number of your FW2000e.

IMEI: The International Mobile Equipment Identity (IMEI) for your FW2000e. This is a 15-digit code used to uniquely identify an individual mobile station. The IMEI does not change when the SIM is changed.

IMSI: The International Mobile Subscriber Identity (IMSI) for your FW2000e. This is a unique number, usually fifteen digits, that identifies a Global System for Mobile Communications (GSM) subscriber.

FW Version: The version of the firmware (software) currently installed on your FW2000e.


Status: The status of the network.

Technology: Indicates the current cellular data connection, for example, 5G Sub6.

Band: The band in use for the current connection.

Bandwidth: The bandwidth in use for the current connection.

Network Operator: The name of the Mobile Network Operator (MNO).

Signal Strength: The strength of the cellular signal (RSRP), measured in dBm. Higher absolute values indicate a stronger signal, for example: -80 dBm is a stronger signal than -90 dBm.

SNR: Signal to Noise Ratio. The ratio of signal power to noise power expressed in decibels. SNR is a positive value, and higher numbers are better.

Roaming: Indicates whether roaming is on.

Cell ID (ECGI): E-UTRAN Cell Global Identifier. This is a 15-digit code used to identify cells globally.

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