User guide
Diagnostics tab
This tab displays detailed information used solely for troubleshooting or technical support.
Modem
Mobile Number (MDN): The phone number of your FW2000e.
IMEI: The International Mobile Equipment Identity (IMEI) for your FW2000e. This is a 15-digit code used to uniquely identify an individual mobile station. The IMEI does not change when the SIM is changed.
IMSI: The International Mobile Subscriber Identity (IMSI) for your FW2000e. This is a unique number, usually fifteen digits, that identifies a Global System for Mobile Communications (GSM) subscriber.
FW Version: The version of the firmware (software) currently installed on your FW2000e.
Network
Status: The status of the network.
Technology: Indicates the current cellular data connection, for example, 5G Sub6.
Band: The band in use for the current connection.
Bandwidth: The bandwidth in use for the current connection.
Network Operator: The name of the Mobile Network Operator (MNO).
Signal Strength: The strength of the cellular signal (RSRP), measured in dBm. Higher absolute values indicate a stronger signal, for example: -80 dBm is a stronger signal than -90 dBm.
SNR: Signal to Noise Ratio. The ratio of signal power to noise power expressed in decibels. SNR is a positive value, and higher numbers are better.
Roaming: Indicates whether roaming is on.
Cell ID (ECGI): E-UTRAN Cell Global Identifier. This is a 15-digit code used to identify cells globally.