User guide

When you click on a device name in the Devices table, a dashboard with details for only that device appears.

The Dashboard page displays details, a map, data usage, and signal quality information for the device.

Click Back in the left navigation pane to return to the Device List page.

Information

The upper left section of this page provides similar information to what is displayed on the Device List page.

TIPS

Use the pencil icon next to Device Name to edit the name.

Click the refresh icon next to Last Check-in Packet to request a fresh packet of data from the device without waiting for the next scheduled transmission.

You can make changes to the device using the commands along the top:

Configure: Allows you to view and change settings on the device. Use the side menu in the dialog to navigate. When you make a change, a change icon appears on the side menu and next to each changed item. A red warning appears if you need to fix something. Make all your changes and select Save to Device.

Apply Template: Allows you to apply a template created in Devices > Templates to the device.

Update Firmware: Instructs the device to check for a pending firmware update. If there is a new firmware version, it is downloaded and applied.

Reboot: Restarts the device. The rebooted device will automatically reconnect to Inseego Connect once it resumes operation.

Factory Reset: Resets all settings on the device to factory default values.

CAUTION: If you use Factory Reset, you will need to reconfigure the device to work in your environment.

Add to Group: Allows you to the device to an existing group, or you can create a new group.

Get Device Log: The cloud requests a log from the device and the device uploads the log to the cloud. When a log is available displays below the information in this section. The link remains until there is a new request for a log.

NOTE: Logs are encrypted and not readable. They are intended for Support use only.

Click the View More Information link at the bottom of this section for more device details:

Click Hide Information to exit.

Map

The map shows the location of this device.

TIPS

Use the expand icon in the upper right to expand the map size for easier viewing.

Use the plus and minus icons in the upper left of the map to zoom in and out. You can also zoom in and out using the mouse wheel. You can navigate the map by clicking with the left mouse button and dragging the map.

Use the eye icon to reset zoom.

Click the refresh icon to update the map with the latest information sent by the device.

Click the image in the bottom left to toggle between satellite and street view.

Data Usage

The Data Usage graph provides data usage (in MB or GB) for this device. You can select from the following display options on the upper left:

Daily — Displays data usage for this device per day. Use the dropdowns in the upper right to change the number of days displayed or to filter on a specific carrier.

Cumulative — Displays 30 days of cumulative and projected data usage for this device. The projected data usage is forecast based on usage patterns from the last 30 days. Use the dropdowns in the upper right to select a billing start date to store for each carrier and to filter on a specific carrier.

TIP - Hover over a color in the graph for details.

Signal Quality

The graph provides signal quality information for this device (in dBm) by day, including:

RSSI: Received Signal Strength Indicator. The estimated measure of how well the device can hear a signal from a radio transmitter.

RSRQ: Reference Signal Received Quality. A calculated value from RSRP and RSSI that provides a measure of signal and interference.

SNR: Signal to Noise Ratio. The ratio of signal power to noise power expressed in decibels. SNR is a positive value, and higher numbers are better.

RSRP: Reference Signal Receive Power. The measure of signal strength, similar to RSSI, but RSRP measures lower than RSSI due to the method of calculation.

SINR: Signal to Interference plus Noise Ratio. The measure of signal quality, taking interference and noise into account. SINR values are positive, and higher numbers are better.

TIPS

• You can hover over a line on the graph for details.
• Use the dropdowns in the upper right to change the number of days displayed or to filter on a specific measurement.