User Guide

Use this tab to securely run basic network diagnostic tools (ping, traceroute, nslookup, and tcpdump) remotely from Inseego Connect without exposing the full device Command Line Interface (CLI) or compromising system security.

This controlled execution environment provides essential diagnostic capabilities through a secure, auditable interface - allowing you to troubleshoot connectivity and performance issues efficiently while preserving system integrity and minimizing security concerns.

The top of the page displays the device model, connection status (Online or Offline), firmware version, service provider, network technology (5G, for example), signal strength bars, and the date and time of the last check-in packet.

Click Start Session to launch a terminal window.

Type help to see a list of possible commands.

Type a command and then -help to see options for that command.

Examples:

ping

traceroute

nslookup

tcpdump

NOTES:
- Session are active for 15 minutes.
- Click Download Session Logs to download logs for the current session or Download Previous Session Logs if the session has ended. For tcpdump, you can choose to Download Buffer Logs in the same manner.