User Guide

IMPORTANT: Before reaching out for support, be sure to restart both your computer and your MiFi and ensure that your SIM card is inserted correctly.

Customer Service and Troubleshooting

Contact your service provider for assistance.

My Verizon mobile app

Manage your account, track your usage, edit account information, pay your bill and more.

Get help using your MiFi

From your computer or any connected device, visit verizon.com/Support.

Customer service

• Call 800.922.0204
• X (Twitter) @VerizonSupport
• Facebook @Verizon

More information

Documentation for your MiFi is available from Verizon. Go to verizon.com/Support and find your device.

Vulnerability disclosure policy

Inseego is committed to acting on reported vulnerabilities in a timely manner, and to prioritize critical issues appropriately.

Inseego is able to send Firmware Over-the-Air (FOTA) updates to resolve most issues.

To submit a vulnerability issue, email: [email protected].

• Inseego will respond within five business days to acknowledge receipt of the suspected vulnerability.
• Inseego will provide a status update within a reasonable time based on severity and impact, after an assessment is made.