User Guide

IMPORTANT: Before reaching out for support, be sure to restart both your connected device and your router and ensure that SIM cards are inserted correctly.

Contact your service provider or reseller for assistance.

Vulnerability disclosure policy

Inseego is committed to acting on reported vulnerabilities in a timely manner, and to prioritize critical issues appropriately.

Inseego is able to send Firmware Over-the-Air (FOTA) updates to resolve most issues.

To submit a vulnerability issue, email: [email protected].

• Inseego will respond within five business days to acknowledge receipt of the suspected vulnerability.
• Inseego will provide a status update within a reasonable time based on severity and impact, after an assessment is made.