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Inseego Wavemaker™ FW3000
User guide

In this article

User guide

Introduction and getting started

Overview

System requirements

Getting started

Connecting to the FW3000

Monitoring and managing your FW3000

Inseego Mobile app

Inseego Connect™

Caring for your FW3000

Replacing SIM cards

Resetting your FW3000

Configuration

Overview

Navigation tips

Managing data usage

Managing data usage overview

Data Usage page

Managing settings

Managing settings overview

Preferences tab

Software Update tab

Backup and Restore tab

SIM

SIM Management (Inseego Connect)

Initiating ZTP for SD EDGE

Viewing info about the FW3000

General status information

Internet Status tab

Internet Sessions tab

Diagnostics tab

Device Info tab

Getting support

Advanced settings

Advanced settings overview

DNS

DNS Content Filtering (Inseego Connect)

WAN (Inseego Connect)

IPSec VPN (Inseego Connect)

Port Forwarding tab

Inseego Connect tab

Heartbeat timer (Inseego Connect)

Troubleshooting and support

Troubleshooting overview

Troubleshooting topics

Will I always get 5G? Can I use the FW3000 outside of 5G coverage?

The FW3000 LED is switching from blue to green and sometimes dropping service

Indicator LED is blue or green/SIM appears active, but I cannot browse the internet

Can I set my FW3000 to use a specific band?

I cannot access the Admin web UI

My FW3000 is “Waiting for Connection” on the Inseego Mobile app

My FW3000 is getting slow speeds/low throughput

My connecting device is not obtaining a valid IP address

I cannot get streaming platforms to work with my FW3000

Technical support

Product specifications and regulatory information

Product specifications

Regulatory information

Product certifications and supplier’s declarations of conformity

Wireless communications

Limited warranty and liability

Installation guide

Search documentation

User guide

Introduction and getting started

Overview

System requirements

Getting started

Connecting to the FW3000

Monitoring and managing your FW3000

Inseego Mobile app

Inseego Connect™

Caring for your FW3000

Replacing SIM cards

Resetting your FW3000

Configuration

Overview

Navigation tips

Managing data usage

Managing data usage overview

Data Usage page

Managing settings

Managing settings overview

Preferences tab

Software Update tab

Backup and Restore tab

SIM

SIM Management (Inseego Connect)

Initiating ZTP for SD EDGE

Viewing info about the FW3000

General status information

Internet Status tab

Internet Sessions tab

Diagnostics tab

Device Info tab

Getting support

Advanced settings

Advanced settings overview

DNS

DNS Content Filtering (Inseego Connect)

WAN (Inseego Connect)

IPSec VPN (Inseego Connect)

Port Forwarding tab

Inseego Connect tab

Heartbeat timer (Inseego Connect)

Troubleshooting and support

Troubleshooting overview

Troubleshooting topics

Will I always get 5G? Can I use the FW3000 outside of 5G coverage?

The FW3000 LED is switching from blue to green and sometimes dropping service

Indicator LED is blue or green/SIM appears active, but I cannot browse the internet

Can I set my FW3000 to use a specific band?

I cannot access the Admin web UI

My FW3000 is “Waiting for Connection” on the Inseego Mobile app

My FW3000 is getting slow speeds/low throughput

My connecting device is not obtaining a valid IP address

I cannot get streaming platforms to work with my FW3000

Technical support

Product specifications and regulatory information

Product specifications

Regulatory information

Product certifications and supplier’s declarations of conformity

Wireless communications

Limited warranty and liability

Installation guide

Inseego Mobile app

You can use the same mobile app used to install your FW3000 for routine device monitoring and management.

Connecting to the FW3000

Can’t find what you’re looking for?

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