User guide

Use the Alarm List page to view and manage unresolved alarms.

The list provides details for unresolved alarms on all registered devices for the past 90 days:

Alarm Name: The name of the alarm. Click on an alarm name for more details on that alarm. You can use the Dismiss button in the popup to dismiss the alarm.

Type: The type of alarm (Connection Status, Device Data Usage, Carrier Data Usage, SIM Data Usage, WAN Data Usage, Measurements, Geofence, or VPN Tunnel Status).

Device: The name of the device reporting the alarm.

Time: The date and time of the alarm.

Priority: The priority of the alarm.

TIPS

Use the filter icon next to a column heading to view the type of searching and sorting capabilities for that column. Columns have unique filtering features and functions. You can drag and drop column headings to rearrange the column order in the table as desired.

Use the menu icon in the upper right to refresh with the latest data sent by devices, or export.

To dismiss alarms, check the checkbox next to the alarm name(s) and click the Dismiss button at the top of the list. Dismissing an alarm removes it from all alarm lists so users can focus on unresolved alarms. You should dismiss an alarm once the triggering event is understood, and any necessary actions have been taken.