Integrated Medical Systems International, Inc. Selects Sprint for Extensive Network Upgrade
July 8, 2003
OVERLAND PARK, Kan. - July 8, 2003 - Sprint (NYSE: FON, PCS) announced today that it is providing network enhancements for Integrated Medical System International, Inc. (IMS), which provides equipment repair and maintenance services to healthcare organizations nationwide. IMS chose Sprint to upgrade the company from traditional dial-up services to Network-based Internet Protocol Virtual Private Network (IP VPN), which gives IMS secure, high-speed connectivity for their employees and between their facilities. IMS has also been equipping its mobile workforce with the PCS Connection Card by Novatel Wireless Merlin (C201), which enables high-speed, nationwide wireless connectivity on laptops and handhelds via the enhanced Sprint Nationwide PCS Network.
"Our transition from dial-up networks to cutting-edge data technology was a rather large task to undertake, but Sprint made it a smooth and successful transition," said Brian Holt, director of IT operations, IMS. "Network-based IP VPN has provided us with distinct improvements in the speed and accuracy of our customer-service management. We've been working with Sprint for about six months and are pleased with the high quality of service they have provided us."
Sprint Network-based IP VPN has allowed IMS to automate manual, time-consuming processes, thus yielding significant cost savings and higher customer satisfaction. For example, now IMS can quickly log equipment upon receipt, automatically track it through the repair process to the shipment of repaired equipment back to the doctor or medical facility. As a result, IMS improved customer service by providing real-time repair information to their customers.
The healthcare industry is a key market segment for Sprint and beneficiary of a customized portfolio of communications solutions geared to its particular needs.
"Sprint is pleased to provide integrated communication services to help healthcare organizations, and companies like IMS that provide essential services for the healthcare industry, to enhance the patient experience and reduce overall expenses," said Gary Linsin, vice president, Sprint Business - Southeast. "IMS has already gained remarkable efficiencies through the use of Network-based IP VPN and we look forward to helping them identify other technologies that could enhance the way they do business."
About Integrated Medical Systems International, Inc.
Integrated Medical Systems International, Inc. is an independent service organization for the healthcare market. IMS provides equipment-renewal services, Proactive Maintenance, education, and consultation for over 1,500 different types of equipment and accessories, including flexible scopes, rigid scopes, power equipment, video cart systems, and surgical equipment.
Based in Birmingham, Alabama, IMS services over 2,500 hospitals in all 50 states with over 130 representatives and numerous repair facilities. IMS has been committed to meeting the ever-changing needs of the healthcare industry since our incorporation in 1991.
Sprint is a global communications company serving more than 26 million business and residential customers in over 70 countries. With approximately 72,000 employees worldwide and nearly $27 billion in annual revenues, Sprint is widely recognized for developing, engineering and deploying state-of-the-art network technologies, including the United States' first nationwide all-digital, fiber-optic network and an award-winning Tier 1 Internet backbone. Sprint provides local voice and data services in 18 states and operates the largest 100-percent digital, nationwide PCS wireless network in the United States.