User guide

Your FX4100 cellular router sends a lightweight heartbeat packet to Inseego Connect at a regular interval to indicate that the device is online. The default interval is 300 seconds (5 minutes).

You can adjust the frequency of the heartbeat timer in Inseego Connect on the Advanced > Inseego Connect configuration screen. All T-Mobile owned Inseego FX devices come with the option of purchasing the Inseego Connect Add-on. Please work with your Account team to order the Inseego Connect Add-on, which provides Manager access.

HeartBeat Timer: By default, the heartbeat timer is ON.

Select the amount of time desired for the heartbeat timer interval.

If you want changes to go into effect at a later time, check the Schedule later box and select a date and time from the calendar. Once all your changes are made, select Save to Device.