Subscriber lifecycle management BSS

Unlike traditional BSS overhauls that require "ripping and replacing" core infrastructure, Inseego Subscribe is a SaaS BSS platform designed to plug directly into existing ecosystems. It leverages an API-based architecture with CSP-oriented API hooks to deliver immediate value without disrupting existing interconnected systems.

Inseego Subscribe equips CSP Operations teams with a robust suite of support tools designed to deploy custom portals at scale. By transforming complex requirements into automated web experiences, it eliminates the manual burdens typically placed on sales teams and elevates customer experience. This doesn’t just shorten the sales cycle; it drastically reduces onboarding time and operational costs of new customers, allowing teams to move from contract to "live" in record time.

Inseego Subscribe features a modular design engineered for flexible deployment and subscription lifecycle management, scaling seamlessly with businesses. By managing the entire device and subscriber lifecycle regardless of brand, our platform optimizes pricing strategies, pricing models, and slashes CPQ cycles from months to days, providing the automation needed to handle complex connectivity ecosystems with minimal manual intervention.

Inseego provides a level of security specifically tailored for high-value segments, including hosting on AWS GovCloud with a U.S.-based, USGCI-approved operations team. The platform ensures strict adherence to SLED and Federal regulations, such as FIPS 140-3, ISO 27001, PCI DSS 4.0, and ADA Section 508, providing a trusted environment for long-term relationships that traditional BSS providers often lack.

Inseego Subscribe acts as a white-label BSS solution, allowing CSPs to provide all services attached to our platform while maintaining 100% brand ownership. We provide the infrastructure, but the user remains the sole point of contact for all sales, customer support, and invoicing, ensuring customer engagement stays direct, fostering loyalty and retention.

Inseego Subscribe digitizes the mapping of contract CLINs and ELINs to CSP catalogs. The platform enforces budget limits to prevent overspending and automates expiration alerts and task order management. By replacing manual workflows, it guarantees profitability and the stability of your government customer relationships.

Our platform enables CSPs to rapidly deploy new products, custom deals, and manage complex pricing scenarios, including EIP, bundled plans, and quantity-limited promotions. By leveraging customizable checkout and order orchestration, the platform automates sophisticated business rules such as conditional approvals, notifications, and intelligent order routing to streamline the entire customer journey.

Security is a top priority with features including hosting on AWS GovCloud and strict adherence to government compliance standards like PCI, ADA, and ISO 27001. These robust protocols ensure your customer data and processes remain secure and audit-ready at all times.

Gain complete visibility into your device ecosystems with specialized tools and dashboards for multi-account (BAN) support and bulk management. The platform empowers administrators with granular hierarchy and role-based access controls, allowing for department-level tracking of usage and assets.

Automated bill presentation and invoice generation work together to allow CSPs to generate custom invoices and flexible payment options based on customer needs. Users can access on-demand metrics, usage reports, and payment histories at the BAN, subscriber, or department level.

As a carrier and device-agnostic business model, Subscribe allows service providers to manage any subscriber on any device from a single interface. This flexibility enables bulk actions across diverse hardware portfolios while maintaining a real-time, up-to-date source of truth for all subscriber data.