Installation guide

Step one: check the LED on the device

The LED is located in the SIM compartment and is visible through the protective shield.

LED colorOperationMeaning
Blue*
Solid Blinking
Strong 5G connection (3 – 5 bars) Weak 5G connection (1 – 2 bars)
Green*
Solid Blinking
Strong 4G connection (3 – 5 bars) Weak 4G connection (1 – 2 bars)
Yellow**
Solid
Software update is in progress
Red
Solid Blinking
Device is booting up No service, SIM error, or locked SIM card
*If the LED is blue or green and the SIM appears active, but you cannot browse the internet, contact your service provider to check the status of the SIM and troubleshoot any APN issues.
**This color can look more lime green than yellow.

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