What is Customer Premise Equipment (CPE)?

Customer premise equipment (CPE) refers to the physical equipment located at a customer's premises that is used to connect to a service provider's network. This equipment may be owned and managed by the customer, or it may be owned and managed by the service provider. CPE can include items such as routers, switches, modems, and set-top boxes. In the context of VoIP, CPE typically refers to IP phones and softphones.

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