What is Customer Premise Equipment (CPE)?

Customer premise equipment (CPE) is the telecommunications equipment that is installed at a customer's location, typically at their home or business. This equipment is used to connect the customer's premises to the public switched telephone network (PSTN) or other networks.

CPE can include a wide variety of equipment, such as telephone handsets, modems, routers, and other devices. In many cases, the CPE is provided by the customer's service provider, although the customer may also choose to purchase and install their own CPE.

The quality of the CPE matters

The type of CPE that is installed can have a significant impact on the quality and reliability of the customer's telecommunications service. For example, a high-quality router can help to ensure that internet connections are fast and reliable, while a low-quality router may result in slow and unreliable connections.

CPE can also be used to add features and functionality to a customer's telecommunications service. For example, a customer may choose to install a VoIP adapter to their CPE in order to use VoIP services.

In general, CPE is an important part of the telecommunications infrastructure and can have a significant impact on the quality and reliability of service.

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